Analysis of Services and Gaps

We can lead you in analyzing services and gaps.

A few select recent or key projects that included analyses of services and gaps include:

Assessment of the Social Environment and an Evaluation of the Community Development Works Initiative of The Rapides Foundation

The mission of The Rapides Foundation (TRF) is to improve the health status of Central Louisiana. Under its Healthy Communities strategic area, TRF seeks to impact the Social Environment by enhancing and improving civic and community opportunities for more effective leaders and organizations. Since 2000, the Community Development Works (CDW) initiative has been the Foundation’s primary vehicle for addressing social capital within The Rapides Foundation service area. This program seeks improved quality of life for the Foundation’s service region through creation of a more effective nonprofit sector and an engaged community. Some of the desired outcomes of this work are more effective community organizations, increased civic engagement, and increased social capital networks. Philliber provided a report detailing data on trends occurring in the landscape of the Foundation’s service area’s social environment and measures the overall progress and potential outcomes of the CDW Initiative strategic activities from 2014 through 2018. This included an Assessment of the Social Well-Being of the service area using a vast array of indicators and a comparison of the Rapides service area on these indicators with the other counties in Louisiana not served by the Foundation or its programs, other similar counties in another southern state, the state of Louisiana, and the United States as a whole. Philliber also conducted an Assessment of the Views of Community Members Served by the Foundation and its programs Including their assessments of the quality of life in the region, their participation in charitable giving and volunteering, and their participation in voting; an Assessment of the Nonprofit Sector in the Community including the views of both staff and board members, the status of their agencies, their missions and services, and the training and other needs of their agencies; and, a Descriptive Evaluation of the Programs of the Community Development Works Initiative Including The CDW Learning Lab and eLibrary, the Staffbuilder Training Calendar, Cenla Execbuilder, Cenla Boardbuilder, and My Civic Life. The conclusion of the final report summarizes key learnings of these assessments and evaluations and suggest strategies and actions that might enhance these efforts going forward.

Infant Mortality Reduction Initiative, New York City Council

The Infant Mortality Reduction Initiative was established by the New York City Council to promote women’s health before, during, and after pregnancy and to improve outcomes for infants in order to reduce infant mortality and narrow racial/ethnic disparities in these areas. The core interventions – outreach and referrals, workshops, and case management – were delivered by community-based organizations in each borough. Philliber documented the ability of the Initiative to connect women with services and the outcomes that were being achieved.

KidsHealth 2020

KidsHealth 2020 served children aged 0 to 10 in Cleveland, OH. The project was intended to design healthy playgrounds, offer a variety of parenting workshops, using play as a strategy for child development and sought to improve the quality of child care in the Mt. Pleasant community. Most of the child care providers in the community were in unlicensed homes and staffed by untrained caregivers. KidsHealth 2020 created an asthma screening program in two neighborhood elementary schools and began a new initiative on obesity among young children. Philliber helped KidsHealth 2020 finalize its action plan and completed two surveys of residents in the community.

Veterans Legal Corps, Equal Justice Works

For Equal Justice Works, Philliber is evaluating the AmeriCorps funded Veterans Legal Corps program that utilizes fellows and law students to provide legal services to help low-income and homeless veterans to overcome barriers to employment, housing, benefits, and other critical needs. This is a multi-method evaluation that employs focus groups, surveys, and site visits. Philliber also conducted a survey of five cohorts of alumni that served in the VLC program.

Western Massachusetts, American Friends Service Committee

American Friends Service Committee of Western Massachusetts works in program areas related to peace building, healing justice, economic justice, immigration, and other community-generated areas. The evaluation was a case-study design that retrospectively examined the office’s advocacy activities over the past five years. Evaluation tasks included interviews, a media scan, and analysis of supporting documents, as well as an outcomes harvesting approach, which asks participants to identify most important outcomes of advocacy work.

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