Telephone Surveys

We gather data through conducting telephone surveys.

A few select recent or key projects that used telephone surveys include:

Achieving Condom Empowerment (ACE)-Plus, Cicatelli Associates Inc./Office of Population Affairs (formerly the Office of Adolescent Health)

Cicatelli Associates Inc. has been awarded a five year grant from the Office for Adolescent Health to test the effectiveness of Achieving Condom Empowerment (ACE)-Plus, an intervention designed to increase correct and consistent condom use among young males in foster care settings in New York City to help prevent teen pregnancy and improve adolescent health. Philliber is evaluating the implementation and impacts of the program using a random assignment design.

Clean Energy, Literacy, and Leadership (CELL) Project, Lawrence Hall of Science

Clean Energy, Literacy, and Leadership (CELL) Project at UC Berkeley’s Lawrence Hall of Science engages high school youth from under-served urban communities in the San Francisco Bay Area in science and technology related to clean energy through after school and classroom interventions. The 3-year study explores changes in students’ attitudes toward science, their content knowledge related to clean energy science, their information and computer technology skill acquisition, and their knowledge of clean energy careers.

Development for Youth (DFY: Take Charge!), Cicatelli Associates Inc./Office of Population Affairs (formerly the Office of Adolescent Health)

Cicatelli Associates Inc. was awarded a six year grant from the Office for Adolescent Health in 2010 to test the effectiveness of Development for Youth among a randomly selected sample of foster care youth in New York City. The program attempted to delay the initiation of sexual intercourse, increase contraceptive use, and reduce pregnancies. Philliber evaluated the implementation and impacts of the program using a random assignment design.

Engaging the Electorate: A Program in Elections Coverage and Multimedia for Cambodian Journalists, International Center for Journalists

For International Center for Journalists, Philliber conducted a process and outcome evaluation of the Engaging the Electorate: A Program Focusing on Elections Coverage and Multimedia Reporting for Cambodian Journalists Project, which aimed to develop political reporting skills for Cambodian journalists through digital and multimedia reporting. Funding was provided by the U.S. Embassy in Phnom Penh.

Iowa and Colorado Initiatives to Reduce Unintended Pregnancies

The Iowa and Colorado Initiatives to Reduce Unintended Pregnancies funded by a private donor, was designed to increase access to family planning services and reduce unintended pregnancies in Iowa and Colorado. Philliber, along with the University of California San Francisco, monitored activities of over sixty agencies and collected data in both states to evaluate the progress and effectiveness of these Initiatives and, ultimately, to see if there was a decrease in unintended pregnancy after these Initiatives ended.

JusticeCorps, The Judicial Council of California

Philliber has had several contracts with the California Judicial Council since 2009 to evaluate the JusticeCorps program. This program trains college students to assist self-represented litigants at legal self-help centers in three regions of the state (Bay Area, Los Angeles, and San Diego). In the first evaluation contract, six sites documented their program delivery, client satisfaction, and best practices. The final report recommended how to improve the program model by incorporating best practices statewide. Philliber conducted a follow-up evaluation to document how well the programs incorporated these best practices. More recently, Philliber assessed the performance measurement system which resulted in piloting of a better system of tracking performance measures and measures of beneficiary outcomes. Currently, Philliber is conducting a quasi-experimental study at courts in each region to determine whether self-represented litigants served by the JusticeCorps program file more accurately completed court documents than self-represented litigants who have received no assistance.

Maine Family Planning, Anonymous funder and the Family Planning Association of Maine

The Maine Family Planning project documented the implementation of primary care services in a family planning clinic in rural Maine and subsequent changes in patient and clinic-level variables as the clinic moved toward certification as a patient-centered medical home. The evaluation was a quasi-experimental design using two family planning clinics with no primary care that served as comparisons to family planning clinics with primary care. The research drew on both quantitative and qualitative data from a patient surveys, staff and administrator interviews, and clinic financial reports, as well as extensive gleaning of clinical and billing data directly from the electronic medical record system. A related case study on the process of transforming a family planning clinic into a level three patient centered medical home was completed in summer 2016.

Stronger Together, Planned Parenthood of the Great Northwest and Hawaiian Islands/Office of Population Affairs (formerly the Office of Adolescent Health)

Stronger Together is a teen pregnancy prevention program providing capacity building assistance to youth serving organizations replicating evidence-based programs. Two Northwest Coalition of Adolescent Health partners, Planned Parenthood of the Great Northwest and Hawaiian Islands and Planned Parenthood Columbia Willamette, have provided capacity building assistance with eleven high risk youth serving organizations in three states. These organizations were selected for participation after completing a readiness assessment process. Two additional organizations completed the readiness assessment process but were not selected. Philliber is conducting an implementation study of this program.

Teen Outreach Program, Planned Parenthood of the Great Northwest and the Hawaiian Islands/Office of Population Affairs (formerly the Office of Adolescent Health)

Northwest Coalition for Adolescent Health was awarded $20 million by the Office of Adolescent Health to replicate the Teen Outreach Program, an evidence-based youth development program aimed at reducing teen pregnancy. Services were delivered by a coalition of six Planned Parenthood affiliates in Montana, Oregon, Idaho, Washington, and Alaska at over 50 sites. This project was evaluated using a random assignment design wherein students are assigned to receive TOP or a benign alternative program called Community Voices. Philliber developed a system of evaluation which includes managing and conducting surveys across all sites, analyzing data and ensuring fidelity.

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